Apply for the Full Time Customer Service Representative Opportunity in Conway, AR with Holman Logistics. View the job description, Responsibilities and Qualification mentioned below.
Customer Service Representative – Overview
- Company website – www.holmanusa.com
- Company – Holman Logistics
- Role – Customer Service Representative
- Qualification – High School or better
- Experience – 2 to 4 Years
- Location – Conway, AR
- Salary – $19.00 – $20.00/hr
Roles & Responsibilities For Customer Service Representative:
- Responsibly and promptly addresses customer inquiries, issues, and concerns at Holman.
- Deals with carrier concerns, completes tasks, and resolves issues following policy and state guidelines.
- Investigates and corrects errors in the inbound and outbound process to maintain accuracy.
- Records revenue for special requests and daily activities based on customer rates.
- Generates necessary reports to track account status.
- Maintains electronic customer files according to record retention rules.
- Maintains reliable attendance for scheduled shifts.
- Performs any other assigned or necessary duties.
- Follows safety and security standards in all duties.
POSITION QUALIFICATIONS:
- Attendance: Showing up on time for work and being ready to work extra hours when needed, including weekends and holidays.
- Communication: Being able to talk and write clearly and politely, and understanding what others say or write to you.
- Math Skills: Being able to do basic math like adding, subtracting, multiplying, and dividing with whole numbers, fractions, and decimals.
- Language Skills: Recognizing letters and numbers, reading documents like receipts and instructions, and writing simple sentences.
- Building Relationships: Making good connections with customers, coworkers, and bosses.
- Respecting Diversity: Getting along well with people no matter how old they are, what gender they are, what race or religion they are, or what job they do.
- Being Productive: Doing enough work to meet the goals and doing it without getting distracted.
- Completing Paperwork Neatly: Filling out paperwork neatly and correctly.
- Checking Paperwork: Making sure paperwork is right to make sure customers get the right stuff.
- Being Organized: Doing tasks in a planned and orderly way.
- Accuracy: Doing work with care so it’s done right.
- Being Responsible: Taking responsibility for what you do.
- Adapting to Change: Being able to adjust when things change at work.
- Working Independently: Doing your job without needing someone to watch you all the time.
- Being Safety-Minded: Noticing and fixing things that could be dangerous for you or your coworkers.
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Skills & Abilities For Customer Service Representative:
- Education: High School Graduate or General Education Degree (GED) preferred.
- Experience: Two (2) years of related experience in a warehouse or manufacturing environment & customer service experience.
- Computer Skills: Basic computer or tablet skills; basic office equipment. High Jump experience is a plus.
- Certificates & Licenses:
Qualifications:
- High School or better
Experience:
- 2 years: Customer Service Representative
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Service Representative Role – Conway, AR
Full Time Customer Service Representative Opportunity in Conway, AR with Holman Logistics – Frequently Asked Question?
What are the most asked customer service questions?
5 Most Asked Customer Service Interview Questions:
- How would you define good customer service?
- Why do you want to join this job?
- Explain about a difficult obstacle you had resolved recently at work. …
- When it comes to work issues, how do you deal with them?
- How do you manage daily and weekly activities?
What are the 8 qualities of good customer service?
8 Characteristics Every Customer Service Representative Should Have
- Problem-Solving Skills. The number one skill you need to excel in for good customer service is problem-solving.
- Clear Communication.
- Friendly Attitude.
- Empathy.
- Business Acumen.
- Product/Service Knowledge.
- Product/Service Knowledge.
- Strong Time Management.
What are the skills of customer service?
Customer service professionals are responsible for helping customers and making sure they have a positive experience. This job requires skills like listening carefully, understanding others’ feelings, solving problems, and communicating well.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
