Apply for the Part Time Client Support Associate job with Thrivent in Bellevue, Washington. View the job description, Responsibilities and Qualification mentioned below.
Table of Contents
Part Time Client Support Associate job – Overview
Company website – www.thrivent.com Company – Thrivent Role – Client Support Associate Qualification – High school diploma or equivalent Experience – 0-3 year Location – Bellevue, Washington Salary – $25-28/hr |
About This Role:
This position provides administrative support to Legacy West Financial Consultants. This position is crucial to our member experience and requires a helpful, positive disposition. The incumbent assists with the practice’s daily operations, which include, but are not limited to, answering phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs to support client relations, and performing other administrative tasks as assigned. The Client Service Administrator works at Legacy West Financial Consultants. This is a part-time position, requiring 20-30 hours a week. Compensation ranges from $25 to 28/hr, depending on experience and licensure. This employment can be entirely office-based or a hybrid. |
Roles & Responsibilities For Part Time Client Support Associate job:
1. Performs routine administrative duties such as maintaining office supplies and processing mail 2. Handles incoming telephone calls and responds to requests for information 3. Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature 4. Supports projects, administration of various programs, and processing functions as needed 5. Assist Financial Advisors in the preparation and follow up for the client/member meetings 6. Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice’s Financial Advisors 7. Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed 8. Update the contact management system with client/member contact and preference information 9. Tracks practice expenses and oversees the practice bill paying 10. Participates in the business planning process 11. Completes other miscellaneous tasks as assigned |
Required Qualifications:
1. Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn 2. Ability to maintain integrity of sensitive/confidential information 3. Previous administrative/secretarial experience desired 4. Basic understanding of our products and services, and Thrivent Financial 5. Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions |
Competencies:
1. Customer Focus 2. Communication 3. Interpersonal Skills 4. Planning/Organizing 5. Adaptability/Flexibility 6. Teamwork and Collaboration |
External/Internal Dependencies:
1. Must be able to represent the organization in work with external clients 2. Must be able to work with all roles of the team 3. Must be able to cultivate and maintain relationships with outside organizations |
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Client Support Associate Role | CLICK HERE TO APPLY |
FAQ
How to prepare for a client service associate interview?
Reflect on previous customer service experiences: Consider your previous customer service experiences, whether professional or in everyday life. Prepare to explain concrete examples that demonstrate your problem-solving skills, empathy, and ability to deal with challenging situations.
What are the key responsibilities of customer support associate?
Listening to consumer concerns and managing complaints and refunds. Providing extensive explanations for services or products. Working with a sales staff to develop better ways to handle client complaints. Reviewing customer accounts and transactions while resolving problems
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.